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Handling of Your DataPrivacy Policy

1. General Data

The data protection controller in accordance with Art 4 No. 7 GDPR for the website www.multisport-series.com is Multisport Series, St. Veiter Ring 3, 9020 Klagenfurt am Wörthersee.

If you have any questions regarding the processing of your data, please feel free to contact us at the following address.

2. Protection of Your Personal Data

Personal data refers to data that can identify a specific person. This includes, among other things, the name, address, date of birth, and IP address.

We take the protection and security of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations (GDPR) as well as this privacy statement.

In general, you can use our website without providing personal data. To the extent that personal data is collected on the site, this is always done on a voluntary basis. This data will not be shared with third parties without your explicit consent. The processing of your personal data will therefore only take place with your explicit consent or if there is another legal basis.

If you have any questions regarding the present privacy policy, please send us an email at the following address info@multisport-series.com.

2.1 Information you give us. You may give us information, including information that can identify you ("personal information"), when you use our Website, correspond with us, enter into any of our competitions, promotions or surveys, post on our websites, subscribe to receive our newsletter, purchase our goods or services, book events via the Website, create an account or use our Apps or when you communicate with us and at us through one of our social media platforms, for example through our chatbot tools. Where we request required information from you, we will collect the information contained in the relevant forms or pages. You may choose to provide additional information to us when you contact us or otherwise interact with us.

2.2 If you are a regular user of our Website or App, you may wish to create an Account ("Account") with us. The information that you provide when setting up your Account may include personal data (e.g. your name, Account username, email address, gender, country of residence, birthdate, pre code, telephone number,…). If you register to hold an Account with us, you will also create a unique password, which enables you to access your Account. We might collect information regarding your favourite content on our Apps and Website (such as video you like) and information relating to content you have selected for offline access (such as videos on our Apps which you download to watch later).

2.3 If you purchase any games, services, apps (including in-app purchases) or other goods on our Website, we will also collect your delivery address, billing address and payment information. Please note that we will not be storing your payment information, this will be done via a third party payments company.

2.4 If you subscribe to receive one of our newsletters or receive other forms of direct communications from us, then you may provide us with your name, email address, gender, date of birth and interests.

2.5 When you use our Websites or Apps, we may use your personal information to create specialised recommendations to enhance your user experience. This can include recommending content for you to watch based on your viewing history or Facebook "likes" and interests (as applicable). We will not collect your Facebook, Twitter or Google+ username or password, but we may collect details from these websites that confirm whether you are logged-in to the App using your Facebook, Twitter or Google+ accounts. This information is used to access and extract certain information about you from your Facebook, Twitter or Google+ profiles to enhance your user experience and provide you with meaningful content. This is information that you make available to the public on your profile. We do not access your personal account settings.

2.6 With your consent, our Apps may make use of GPS tracking in order to provide you with location-based functions and the Apps may also access the photos and videos that you store on your mobile device to allow you to upload videos and photos for use within the Apps. Finally, the Apps may use push notifications to send you notifications, for example, the App may send you a notification when a game of your favorite player starts soon. When you first use the App, you will be asked if you want to activate these functions in your settings menu. If you choose not to activate these functions, or to deactivate them later on, you may not be able to use the App's full scope of services.

2.7 Information we collect automatically: When you visit our Website, use our Apps, we may automatically collect the following information: your IP address, log-in information, location information, browser type and version, browser plug-in types and versions, operating system and platform, information about your visit including the URL clickstream to, through and from our Website, your advertising ID (if this is supported by your device such as an Apple product or Google product),products you viewed or searched for, videos you have accessed, download errors, length of visits to certain pages, page and App interactions, media download for offline access, screen resolution, device processing power and memory, playback errors and buffering issues, user behaviour such as length of Apps use, and unique device identifiers (for example an IMEI address (a unique number assigned to mobile phones that is used by GSM networks to help them identify valid mobile devices)). We collect information automatically through the use of various technologies, including through "cookies" and "web beacons".

2.8 We may also collect information about you through our security systems when you visit our premises or attend our events.

2.9 Information we receive from other sources. We may receive information about you from other sources if you use any of the other services we provide on our Website, our Apps, or from other entities and affiliates. We are also working closely with third parties (including, for example, business and/or sponsorship partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them (including information that is publicly available). Where permitted by law, we may combine this information we receive from other sources, including from social media websites, with information you give to us and information we collect about you, including cookie information. We may use this information and the combined information for learning more about your preferences as our customer, for enhancing your user experience on our Website and for providing you with information, content and offerings tailored to your needs.

3. Your Rights to Access and Deletion

You have the right to request information about your stored personal data, its origin and recipients, and the purpose of data processing, as well as the right to correction, objection, data transfer, restriction of processing, and blocking or deletion of incorrect/illegally processed data at any time, free of charge.

You have the right to withdraw your consent to the use of your personal data at any time. To exercise your rights (access, deletion, correction, objection, and/or data transfer), please contact info@multisport-series.com.

If you believe that the processing of your personal data by us violates applicable data protection law or your data protection rights in any other way, you have the option to file a complaint with the competent supervisory authority. In Austria, this is the Data Protection Authority.

4. Use of Data - Security

The data provided to us is processed only for clearly defined purposes or purposes covered by your consent. Data collection takes place in the context of provisions that support contract initiation or are intended to fulfill an already concluded contract, in compliance with the GDPR. This excludes use for statistical purposes if the provided data has been anonymized. If we intend to process your data for another purpose, we will provide you with information about this other purpose and any relevant details according to Art 13 Para 2 GDPR before further processing.

In line with the state of the art, we have implemented organizational and technical measures to ensure the protection of your personal data (protection against misuse both internally and externally, such as firewalls, encryption, access permissions, etc.)

However, please note that data transmissions over the internet (e.g., when communicating via email) may have security vulnerabilities. A complete protection of data from third-party access is not possible. We do not accept liability for unauthorized access by third parties unless such access is caused by us through fault or negligence.

5. Legality

By using this website, the user is subject to the present terms and conditions. These are part of the WWW offer. If parts or individual provisions of the terms and conditions do not, no longer, or are no longer fully in accordance with the applicable law, the remaining parts of the terms and conditions remain unaffected in their content and validity.

6. Transfer of Data to Third Parties

We generally do not provide your personal data to third parties. However, it may be necessary to transfer your data to trusted third parties to fulfill your order or for legal reasons. These may include courts, authorities, or other involved third parties (including processors working for us). In this case, the transfer of your data will only occur based on the GDPR (due to your consent, for the purpose of fulfilling a contract, or to fulfill a legal obligation, etc.).

7. Storage/Deletion of Data

We do not store your personal data longer than is necessary for the purposes for which it is processed. The data is also stored for evidence purposes, taking into account the statute of limitations or as long as a claim (liability) is possible for us.

8. Cookies

You can configure your browser to be informed about the placement of cookies and decide individually on their acceptance or to exclude the acceptance of cookies in specific cases or generally. However, disabling cookies may result in limited functionality of our website.

Rechtsgrundlage
Rechtsgrundlage für die Setzung der technischen Cookies ist gemäß Art 6 Abs 1 f DSGVO das berechtigte Interesse (Online-Serviceangebot & Datensicherheit).

9. Data Security

The security of your personal data is a special concern for us. We take appropriate technical and organizational measures in accordance with the state of the art, taking into account the implementation costs, the nature, scope, circumstances, and purposes of the processing, as well as the likelihood and severity of risks to the rights and freedoms of individuals, as required by Art. 32 GDPR.

In this regard, the following measures are implemented to protect your data and secure it against loss, destruction, access, modification, and disclosure by unauthorized persons:

  1. Ensuring the confidentiality, integrity, availability, and resilience of systems and services related to processing;
  2. Ensuring rapid restoration of the availability of personal data in the event of a physical or technical incident;
  3. Implementing procedures for regularly verifying, assessing, and evaluating the effectiveness of technical and organizational measures to ensure the security of processing.

Please note that we cannot accept liability for the disclosure of information due to errors in data transmission not caused by us or due to unauthorized access by third parties.